are you complying with erisa

404c requirements?

Under ERISA law, if your company has a 401k or 403b plan, you are required to provide your employees with unbranded financial education.  SOFA provides that education free of charge.

What 404(c) requires:


  • 404(c) ERISA  regulation contains a section stating that participants must have "sufficient information to make informed investment choices."
  • Interpretative Bulletin issued by the Department of Labor (96-1) clarifies specifics, as well as potential loss of 404(c) protection for companies that offer participant investment advice without adequate education or diversified investment choices.


Here is a 404(c) compliance checklist:


  • Does the plan have a published schedule of participant information and education events? Is a document file maintained, containing copies of all communications with plan participants? At every meeting with plan participants, is a list of attendees recorded and filed?
  • Have all eligible participants been clearly informed that the plan intends to comply with 404(c)?
  • Have participants been given the name, address and phone number of the plan fiduciaries responsible for providing investment information?
  • Does the plan have a written Investment Policy Statement (IPS), and does it explicitly state that the plan intends to comply with 404(c)?
  • Has the plan's Annual Summary Plan Description been checked against specific requirements of 404(c)? Has this process been documented in the plan's Compliance file? Have plan documents been reviewed by an ERISA compliance attorney?
  • Have any restrictions on transferring to or from an investment choice been clearly communicated to participants?
  • Have all transaction fees and commissions that affect the participant been disclosed? Specifically, have participants been given a description of the annual operating expenses of each designated investment alternative?
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Department of Labor

The DOL has four categories of participant communication that do NOT constitute "investment advice" for purposes of limiting 404c protection: 1) plan information 2) general financial/investment information

3) asset allocation models 4) interactive investment materials, such as worksheets, PC illustrations, etc.


All four focus on not steering the participant in any particular investment direction.

Does the plans investment advice meet this test?

  • If an asset allocation model identifies a specific investment alternative available under the plan, have participants been advised that investment alternatives with similar risk and return characteristics also are available?
  • If calculators are used in investor education, are they based on generally accepted investment theories? Do they clearly disclose the "what if" assumptions on which they are based, such as retirement age, income levels, inflation rates, rates of return, and all plan investment alternatives?
  • Has the plan taken a survey of participants to determine their level of investment knowledge? Are plan communications written in a style and language that participants can clearly understand? Is the information provided "generic" in nature?
  • Are plan fiduciaries aware of specific duties that may not be delegated or protected under 404(c), including prudent selection and monitoring of investment menu choices?
  • Does the plan have a formal process for evaluating investment managers adherence to fund objectives, including a written evaluation report?
  • Does the plan have fiduciary liability insurance from a carrier such as American International Group (AIG); Lloyd's of London, Reliance Insurance, Travelers Property Casualty, or Chubb Executive Risk? The cost of this coverage typically is about 5% of the coverage limit purchased -$25,000 per year for a $5 million policy. Premiums can double or triple for participant-directed plans that offer either of two investment choices: 1) company stock 2) a self-directed brokerage option.
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